99abb Privacy Policy

1. Introduction

This Privacy Policy ("Policy") is published by 99abb ("99abb", "we", "us", "our"), the operator of the online betting and casino platform at https://99abb.net. This Policy describes how 99abb collects, processes, stores, shares, and protects personal data relating to users ("you", "your") of the 99abb platform, and sets out the rights you hold in respect of that data.

By registering for a 99abb account or otherwise using the platform, you confirm that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. This Policy should be read together with the Terms & Conditions and the Responsible Gaming Policy, which are incorporated by reference.

2. Data Controller

99abb is the data controller in respect of personal data collected through the 99abb platform. The data controller is responsible for determining the purposes and means of processing your personal data. All enquiries relating to data protection should be addressed to [email protected].

3. Data We Collect

99abb collects the following categories of personal data from users:

3.1 Registration Data

• Full legal name as it appears on official identification documents;
• Date of birth (required for age verification);
• Email address and/or mobile phone number;
• Chosen username and encrypted password;
• Country of residence and city (e.g. Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad).

3.2 Identity Verification Data

• Government-issued identity documents (CNIC, passport, or driving licence);
• Proof of address documentation;
• Selfie or biometric verification image where required by our verification provider.

3.3 Financial Data

• Payment method details including JazzCash mobile number, Easypaisa mobile number, bank account details (HBL, UBL, Meezan Bank, Bank Alfalah), card details (VISA/Mastercard), and cryptocurrency wallet addresses;
• Transaction history including deposit amounts in PKR, withdrawal requests, and processing timestamps;
• PKR wallet balance and bonus fund balances.

3.4 Usage & Technical Data

• IP address and geolocation data at login;
• Device type, browser type, and operating system;
• Session timestamps, pages visited, and features used within the 99abb platform;
• Betting and gaming activity logs including bet amounts, game selections, and outcomes.

3.5 Communications Data

• Content of support emails or chat messages sent to 99abb;
• Preferences communicated regarding marketing communications (opt-in/opt-out records).

4. How We Use Your Data

99abb uses the personal data collected for the following purposes:

• Account creation and management: to register your 99abb account, maintain your profile, and enable you to login to 99abb and use its features;
• Identity and age verification: to confirm that you meet the 18+ age requirement and to prevent fraudulent registrations;
• Payment processing: to process deposits in PKR via JazzCash, Easypaisa, and other supported methods, and to pay out withdrawal requests to your registered payment channel;
• Regulatory compliance: to comply with anti-money laundering (AML) obligations, responsible gaming requirements, and applicable gaming regulations, including the maintenance of transaction records for the required retention period;
• Fraud prevention and security: to detect, investigate, and prevent fraudulent activity, account takeover, money laundering, and other prohibited conduct on the 99abb platform;
• Customer support: to respond to your enquiries, resolve complaints, and provide assistance relating to your 99abb account;
• Platform improvement: to analyse usage patterns and technical performance data in order to improve the 99abb product, fix bugs, and develop new features;
• Responsible gaming: to monitor for indicators of problem gambling behaviour and to administer deposit limits, self-exclusion periods, and other protective tools you have activated on your account;
• Marketing communications: to send you promotional communications relating to 99abb offers (cricket betting promotions, PSL bonus offers, slot events) where you have opted in to receive such communications. You may opt out at any time.

5. Legal Basis for Processing

99abb processes your personal data on the following legal bases:

• Contractual necessity: processing required to perform the contract between you and 99abb, including account management, payment processing, and delivery of services;
• Legal obligation: processing required to comply with AML regulations, age verification requirements, and applicable gaming regulations;
• Legitimate interests: processing for fraud prevention, platform security, customer support, and product improvement where such interests are not overridden by your fundamental privacy rights;
• Consent: processing for marketing communications, where you have given explicit opt-in consent. Consent may be withdrawn at any time without affecting the lawfulness of prior processing.

6. Data Sharing

99abb does not sell or lease your personal data to third parties. We may share your data with the following categories of recipients strictly as necessary:

• Payment processors: JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah, VISA/Mastercard networks, Skrill, Neteller, and USDT TRC20 infrastructure providers, to process your deposits and withdrawals;
• Identity verification providers: licensed KYC/AML service providers who assist 99abb in verifying user identity and age;
• Fraud prevention agencies: third-party services engaged to detect patterns associated with fraud, money laundering, or account manipulation;
• Technology infrastructure providers: cloud hosting, database, and security service providers who process data on our behalf under binding data processing agreements;
• Regulatory and law enforcement authorities: where 99abb is required by applicable law, court order, or regulatory direction to disclose user data. 99abb will notify affected users unless legally prohibited from doing so.

All third-party processors engaged by 99abb are contractually bound to process personal data only for the specified purpose, to maintain adequate security measures, and to comply with applicable data protection standards.

7. International Data Transfers

Due to the global nature of 99abb's technical infrastructure, your personal data may be transferred to and stored on servers located outside Pakistan. Where such transfers occur, 99abb takes steps to ensure that appropriate safeguards are in place, including standard contractual clauses or equivalent mechanisms. By using 99abb, you acknowledge that your data may be transferred internationally in accordance with this Policy.

8. Data Retention

99abb retains your personal data for as long as your account remains open and for such additional period as is required by applicable regulatory obligations. Under standard AML and gaming regulations, transaction records and identity verification documents are typically retained for a minimum of five years following account closure or the last transaction, whichever is later. After the applicable retention period has elapsed, your data will be securely deleted or anonymised.

9. Cookies and Tracking Technologies

9.1 The 99abb platform uses cookies and similar technologies for the following purposes:

• Essential cookies: required for session management and authentication. These cannot be disabled without impairing your ability to use 99abb;
• Analytics cookies: used by 99abb to understand how users navigate the platform, which pages are most visited, and where technical issues occur. This data is processed in aggregate and is not linked to individual user identities for marketing purposes;
• Security cookies: used to detect and prevent fraudulent login attempts and to maintain session integrity.

9.2 No third-party advertising or behavioural tracking cookies are placed by 99abb on your device. You may configure your browser to block or delete cookies; however, disabling essential cookies will prevent you from logging in to 99abb or using core platform functions.

10. Data Security

10.1 99abb employs technical and organisational measures appropriate to the risk presented by processing your personal data, including:

• 256-bit TLS/SSL encryption for all data in transit;
• Encryption of sensitive data at rest, including payment credentials and identity documents;
• Role-based access controls limiting internal access to personal data to staff with a legitimate operational need;
• Regular penetration testing and security audits of the 99abb platform;
• Incident response procedures for managing personal data breaches.

10.2 Notwithstanding these measures, no internet-based system can be guaranteed completely secure. You are responsible for maintaining the confidentiality of your 99abb login credentials and for reporting suspected unauthorised access immediately.

11. Your Rights

Subject to applicable law, you have the following rights in respect of your personal data held by 99abb:

• Right of access: to request a copy of the personal data 99abb holds about you;
• Right of rectification: to request correction of inaccurate or incomplete personal data;
• Right to erasure: to request deletion of your personal data where no overriding legal obligation requires retention;
• Right to restrict processing: to request that 99abb limits how it processes your data in certain circumstances;
• Right to data portability: to receive a structured, machine-readable copy of data you have provided to 99abb;
• Right to object: to object to processing based on legitimate interests, including direct marketing;
• Right to withdraw consent: where processing is based on consent, to withdraw that consent at any time without affecting prior lawful processing.

To exercise any of these rights, submit a written request to [email protected]. 99abb will respond within 30 calendar days. Requests may require identity verification before being processed.

12. Children's Privacy

99abb's services are strictly for adults aged 18 and above. We do not knowingly collect personal data from individuals under 18 years of age. If 99abb identifies or is notified that an account is held by an underage individual, that account will be closed immediately, all activity voided, and any collected data deleted in accordance with applicable regulations. Parents or guardians who believe a minor has accessed 99abb should contact [email protected] immediately.

13. Third-Party Links

The 99abb platform does not contain links to third-party websites. This Privacy Policy applies only to data processing activities conducted by 99abb in connection with the 99abb platform. 99abb is not responsible for the privacy practices of any third-party payment providers whose own privacy policies govern the processing of data submitted directly to their systems.

14. Amendments to This Policy

99abb reserves the right to amend this Privacy Policy at any time. Material changes will be communicated to registered users via the email address on file, and the updated Policy will be published at https://99abb.net/privacy-policy with a revised "Last Updated" date. Continued use of 99abb following notification of material changes constitutes acceptance of the revised Policy.

15. Contact

For all privacy-related enquiries, data subject requests, or complaints relating to 99abb's data processing practices, please contact:

Email: [email protected]

99abb support is provided in English. Responses are issued within 30 days of receipt for formal data subject requests, and within 24 hours for general support enquiries. During high-traffic periods such as PSL season, general response times may be slightly extended.